Effective Date: 01/01/2025
At NexusLoom, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website and purchase products.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, mailing address, etc.
- Payment Information: We use third-party payment processors like Paddle, which may collect your payment details (credit card information) for processing payments.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process transactions and provide you with the products you’ve purchased.
- To send order confirmations, receipts, and product updates.
- To respond to your customer service inquiries.
- To improve our website and services.
3. Data Security
We take reasonable precautions to protect your personal data. We use secure payment gateways like Paddle to handle payment transactions, and your payment information is not stored on our servers.
4. Sharing of Your Information
We do not sell or trade your personal information. We may share your information with trusted third-party service providers for processing payments or providing customer support.
5. Your Rights
You have the right to:
- Access and correct your personal data.
- Request the deletion of your personal data (with certain limitations).
6. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
support@nexus-loom.com
Contact Us